Your Brand Deserves a Better Install—Here’s How Penmarc Helps

Getting your product into a customer’s hands is only part of your journey, but the quality of your product’s installation can make or break the entire customer experience. Whether you’re a growing brand or an established name, the way your product is brought to life in a customer’s home or business matters.

At Penmarc Inspired Spaces, we understand that installation is an extension of your reputation. That’s why we’ve built a service model focused on flexibility, transparency, and professionalism, removing stress from your internal teams and delivering consistent, high-quality results your customers can count on.

Custom Consultation Designed for Your Brand

Everything we do starts with your brand in mind. From the first conversation, we work to understand your specific products, preferences, and workflow so we can align every step of our process with your standards.

Our approach is not one-size-fits-all. We tailor our scheduling protocols and customer communication style to mirror your brand experience. This adaptability has allowed us to serve both growing and established national brands across a wide variety of industries.

Seamless Scheduling, Handled In-House

One of the key differentiators at Penmarc is our in-house call center, which manages the entire scheduling process from start to finish.

This team becomes the friendly, professional voice your customers hear when they’re scheduling an appointment, confirming timing, or receiving pre-installation instructions.

A well-coordinated scheduling team not only keeps your project on track, it improves customer satisfaction.

In fact, a study by Gitnux found that 59% of homeowners say clear and timely communication from service providers significantly impacts their satisfaction with the overall project.

Penmarc’s scheduling process is built around that principle.

Professional Installers You Can Rely On

Once a job is scheduled, our field installers take over and are the heart of the Penmarc experience. Each one of our 175+ installers is a skilled W-2 employee or vetted 1099 subcontractor, RRP-certified, and ready to deliver quality results with professionalism.

From demolition and product assembly to cleanup and customer walkthroughs, our team approaches each job with what we call a “Spirit of Excellence.”

Because Penmarc doesn’t manufacture or sell products, our team’s sole focus is to install your product exactly the way you envisioned it—without competition, conflict, or compromise.

This independent, white-label approach ensures that your brand remains front and center at every touchpoint.

Our nationwide footprint ensures you can count on consistent service, no matter where your customers are located. With our installer team operating across the continental United States, Penmarc has the scale to support both regional rollouts and national product launches.

According to Grand View Research, North America represented over 36% of the outsourcing services market in 2024, and that’s largely because companies are looking for domestic partners that understand the importance of brand alignment, communication, and consistency.

At Penmarc, we don’t just install products. We represent your brand in every market.

Full-Service Installations From Start to Finish

The value of our service goes beyond the installation itself. We manage the full lifecycle of the job, including product pickup, delivery, skilled installation, and final cleanup.

Whether you want us to retrieve materials from a warehouse, coordinate with a local store, or deliver directly to your customer’s home or business, we handle the logistics based on your preferences. Our process is flexible, and we tailor every step to reflect how your brand wants to serve its customers.

This comprehensive, end-to-end model eliminates the need for your internal teams to coordinate with multiple vendors, ultimately saving you time, money, and operational headaches.

A 2024 report by Keevee found that 80% of businesses outsource installation or logistics services to improve efficiency, and Penmarc is built to support that demand with flexibility and scale.

Post-Install Support that Builds Trust

What truly sets us apart, however, is the post-installation support we offer. We don’t consider a job finished until both you and your customer are completely satisfied.

Our follow-up process is proactive and fully traceable through Cruxos, which helps us quickly resolve any issues and collect valuable feedback. This is a crucial step that many installation providers overlook.

According to Gitnux, only 23% of home-service companies follow up with customers after the work is completed, even though 66% of customers say that follow-up communication impacts their willingness to refer or rehire a company.

At Penmarc, this type of thoughtful engagement is standard—not optional.

A Proven Model that Grows Your Business

Beyond processes and platforms, what matters most is that we make your brand look great.

When you work with Penmarc, your customers receive a consistent, high-quality experience that reinforces the trust they’ve already placed in your products. And you gain a partner who is committed to being flexible, responsive, and completely aligned with your goals.

It’s worth noting that this kind of customer-centric model does more than just prevent headaches; it drives business growth.

Forbes reports that brands that prioritize customer experience outperform those that don’t by nearly 80%. And when installation is the final touchpoint between you and your customer, that experience has to be flawless.

That’s where we come in—ensuring that every install not only meets expectations but leaves a lasting, positive impression that reflects your brand’s promise.

Partner with Penmarc for Installation Excellence

From initial consultation through final cleanup, Penmarc Inspired Spaces delivers a smooth, stress-free experience that reflects your brand’s commitment to quality.

With a flexible model, real-time visibility, a skilled national team, and comprehensive project management, we help you turn great products into unforgettable customer experiences.

If you’re ready to eliminate installation stress and partner with a team that acts as an extension of your brand, Penmarc is here to help.